Your 绿巨人视频 NetID

Each account starts with a unique 绿巨人视频 NetID. It is the computer network account that gives you access to the University鈥檚 digital services. 

You can use your NetID as a key to access the student or faculty portal, computers on campus, your personal storage space, your email account, Blackboard, campus Wi-Fi, your library account and more.

 

If you're a student, your 绿巨人视频 NetID will be "a" followed by your student number - ex: a123456.

If you're a faculty or staff member, your 绿巨人视频 NetID is the first letter of your first name followed by your last name. For example, if your name is David Smith, it will be dsmith.

You can to find more information about your NetID.

For any question related to Internet access at 绿巨人视频, please see our dedicated page.

Your 绿巨人视频 email

Upon enrollment, every student, faculty and staff member鈥痠s聽given an 绿巨人视频 email account.聽

All official university communications are sent to聽your 绿巨人视频 email聽address.聽It is therefore聽important that you聽check聽it聽daily. Please note聽that聽email聽automatic聽forwarding聽to an external domain聽is not allowed.聽

Your聽primary聽email address is composed of your聽NetID + @aup.edu (NetID [at] aup.edu (NetID[at]aup[dot]edu))鈥痑nd it has the same password as your NetID.鈥疊esides, anyone can email you聽typing your鈥嬄firstname.lastname [at] aup.edu (firstname[dot]lastname[at]aup[dot]edu), your alternative email address.聽

> If you're a student:

  • Your primary email address is therefore the letter 'a'聽followed by your student number + @aup.edu鈥(ex:聽a123456 [at] aup.edu (a123456[at]aup[dot]edu))
  • Your alternative email address looks like "sarah.wallace [at] aup.edu (sarah[dot]wallace[at]aup[dot]edu)."

> If you're a faculty or staff member:聽

  • Your primary email address is therefore the initial of your first name followed by your last name聽+ @aup.edu (ex:聽dsmith [at] aup.edu (dsmith[at]aup[dot]edu))鈥
  • Your alternative email address looks like 鈥david.smith [at] aup.edu (david[dot]smith[at]aup[dot]edu).鈥

Please note: your primary email address in the聽one聽you are using to log in to Office 365, and聽any聽other service that requires your 绿巨人视频 email address to log in.聽聽

To check your email at any time online:聽

  • Go to鈥疢icrosoft Office ()
  • Sign in聽
  • Enter your聽primary聽绿巨人视频 email (i.e.鈥a123456 [at] aup.edu (a123456[at]aup[dot]edu)鈥痜or students and鈥dsmith [at] aup.edu (dsmith)dsmith [at] aup.edu (@aup.edu)鈥痜or faculty and staff members)聽as well as聽your password.聽
  • Click on the Outlook icon鈥

We strongly recommend that you download the Outlook app on any device you see fit, so that you can access your inbox at any time as long as you have an internet connection.

Digital Storage Space

 

Students, faculty and staff members are鈥痮ffered a digital storage space called OneDrive on the 绿巨人视频 Office 365 platform (one terabyte, the equivalent of 200 hours of film, which is a lot.)鈥嬧嬧嬧嬧 Access your personal file storage on鈥疧neDrive via鈥. This is secure way to store your files鈥痮n the cloud. You can connect to OneDrive at any time from any device with an internet connection.  

Print, Scan and Copy

绿巨人视频 printing service is now available as Print as a Service (PaaS). 鈥

This service enables staff and students to use their university ID card to print, copy and scan on SHARP multifunction devices (MFDs). 鈥婽hanks to the PaaS "secure print" function, your document will only print when you swipe your card to a MFD device. This ensures you're the only one who collects your document. 鈥

When you click "Print", your printing job is sent to a general virtual queue called 绿巨人视频rint. You simply have to go to the most convenient SHARP MFD for you. Just use your 绿巨人视频 ID card to release your print job(s).鈥嬧

If you are using this service for the first time, your 绿巨人视频 ID card must be associated with the printing system. To do so, please 鈥媠ee  in the right sidebar.

IT Guides for students and staff

You'd like everything you need to know about IT at 绿巨人视频 summarized on a single page, from your 绿巨人视频 NetID to how to print your documents? Whether you're an, , check the right sidebar for the IT Guide!

Phone System

 

We provide access to our phone system using Microsoft Teams part of our fully integrated collaboration platform.


Teams Phone | The American University of Paris

Frequently Asked Questions - password and email

Can I use my personal email address instead of my 绿巨人视频 address?

Your 绿巨人视频 email account cannot be forwarded to an external address. You have to use your 绿巨人视频 email address when conducting university business because important messages from the university are often only sent by email. Only the messages related to your 绿巨人视频 NetID maintenance and password reset will be sent to your personal address.

Also, the IT department will use this address to keep you informed of application updates, warnings, training and other technical information. Please check your 绿巨人视频 email on a regular basis to keep in touch with your 绿巨人视频 fellow students, colleagues, faculty and staff.

How do I schedule a Teams meeting from Outlook?
  • Go to  using your web browser
  • Click on the Outlook icon
  • Go to your calendar

  • Double click on the day and hour you wish to set up a meeting with your class. You can also repeat it for several days of the week with the "Repeat" option.

  • Give a title to your meeting (ex: Class) 
  • Put the class code in the section 鈥淚nvite attendees鈥 (ex: cm1005) or individually add students.
  • It is important to select 鈥淭eams meeting鈥 in the dropdown menu on the right (next to the room/location field)
  • Your students will automatically receive an email with the same link to click on.     
Where can I find the training page for Outlook?

Here is the link to Microsoft's  on how to use Outlook on PC, Mac, Phone and on the web.

To fully master Microsoft Outlook, visit this  on LinkedIn Learning.

How can I register for MFA?

Detailed instructions are available here.

What do I do if I forgot my password?

If you forget your password, go to .

If you know your NetID and you know it is active, choose: I need a new password and I have an 绿巨人视频 NetID.

If you are an alumnus/alumna and would like to request an account or have no longer access to your personal e-mail account, check the corresponding box and fill out the form provided.

If you鈥檙e having other problems logging in:

  • If you are a new employee, your account will be created once you have signed your contract.
  • If you have been newly admitted, you will receive your NetID within two days.
  • If you are trying to access a student government or club account, please contact the Student Leadership Office.

Please follow the instructions on this page when resetting your password: How to Create a Secure Password.

For all other cases, please contact IT Services.

I forgot to reset my password and my account is expired. How can I get my account back?

Go to聽

If you know your NetID and you know it is active, choose:

I need a new password and I have an 绿巨人视频 NetID

If you are an alumnus and would like to request an account or have no longer access to your personal e-mail account, please fill out the form provided on the website.

If you have other problems logging in

  • If you are a new employee, your account will be created once you have signed your contract.
  • If you have been newly admitted, you will receive your NetID within two days.
  • If you are trying to access a student government or club account, please contact the Student Leadership Office.

Please follow the instructions on this page when resetting your password: How to Create a Secure Password.

For all other cases, please聽itservices [at] aup.edu (contact IT Services).

Frequently Asked Questions - printing

How to print from my personal laptop?
  1. Go to 
  2. Log in with you NetID (and password and follow the instructions on the site).
  3. Choose web-print from the left panel
  4. Click on 鈥淪ubmit a Job鈥
  5. Select the printer that you want to print on by clicking on 鈥淪elect this printer鈥
  6. Upload documents
  7. Upload from computer (then select the file you need to print)
  8. Upload and complete

In order to use 绿巨人视频rint, please follow this page: Associate 绿巨人视频 Badge with Printing Account.

How do I get more printing credits? What is my printing quota and what are the printing fees?

Your quota should be enough for what you will need to print during your time at 绿巨人视频. If you exceed your quota however,

you will need to purchase additional credits at .

To be eco-friendly, please do not print if you don鈥檛 need to. The printing quota is the number of pages allotted to students every

semester so that they can print documents on campus,

using either 绿巨人视频 computers or personal devices. Although the quota appears in euros, you won鈥檛 be charged for it.

  • A regular A4 page in black and white costs 5 cents
  • A regular A4 page in color costs 10 cents
  • An A3 page costs 10 cents in color and 5 cents in black and white.

For all details about user rates, 

USER TYPE PRINTING FEES NUMBER OF PAGES
Applicant 25 500
Part-time undergraduate 25 500
Full-time undergraduate 50 1000
Part-time graduate 50 1000
Full-time graduate 100 2000
I鈥檓 a Professor/Staff. Why does my printing quota shows a negative number?

绿巨人视频 professors and staff members are not assigned a printing quota, so they will not be charged on your account.

The negative number simply indicates the amount that has been printed from your account.